1. Introduction

Welcome to www.leonestays.ch

Operated by Leone Stays (owner: Lorenzon) (“we”, “us”, “our”).

2. Definitions

• Agreement: The contract between the user and Leone Stays, including these Terms, the Privacy Policy and any legal notices.

• Services: All content and services offered on the website.

• User / You / Your: Any person accessing or using the website.

• Account: A personal login created after successful registration.

3. Interpretation

Words in singular include the plural and vice versa. Terms referring to any gender apply to all genders. Headings are for convenience only.

4. Scope and use

These Terms apply solely to our website and services. Third-party offers are subject to their own conditions. Use of the website is permitted only for persons aged eighteen or older.

5. Our services

Leone Stays provides fully furnished apartments for short- and long-term stays in Switzerland, combining hotel-level comfort with the flexibility of private accommodation.

6. Changes to the services

We may update these Terms at any time. Changes take effect once published on the website. Continued use of the website means you accept the updated Terms.

7. User accounts

By creating an account, you agree to:

• provide accurate information

• keep login details confidential

• not transfer or sell your account

• inform us immediately in case of misuse

We may suspend or delete accounts that violate these Terms.

8. Sustainability

We use eco-friendly equipment, environmentally safe cleaning products and inform guests about sustainable behaviour during their stay.

9. Payments

• A non-refundable reservation fee may apply at the time of booking

• Payments can be made by credit card or other available methods

• Prices include any applicable fees in the displayed currency

• Security standards are strictly followed

10. Limited warranty

We do not guarantee the completeness, accuracy or timeliness of the website’s content. Feedback is welcome and we will correct errors where possible.

11. Legal notice

The content on this website is for general information only. We are not liable for any damages arising from the use of the website.

12. Booking system

The website allows easy online reservations, booking management, modification requests and direct communication with our team.

13. User obligations

The following actions are prohibited:

• illegal or offensive content

• automated access (e.g., scraping)

• attacks or disruptions to the website

• using the website for competitive purposes

14. Liability

To the extent permitted by law, we are not liable for indirect damages, data loss, service interruptions or unauthorised access.

15. Third-party links

Our website may contain links to external sites. We are not responsible for their content or practices.

16. Data protection

By using the website, you agree to the processing of your personal data according to our Privacy Policy.

17. Cancellation and refunds

• With a flexible rate, free cancellation is possible until the deadline shown on the booking page. Refunds are made to the original payment method.

• Non-refundable bookings are final and cannot be cancelled or changed free of charge.

• The chosen cancellation policy is clearly displayed during the booking process.

18. Final provisions

• Place of jurisdiction is Switzerland

• Swiss law applies exclusively

• If any provision is found invalid, the remaining Terms remain in effect

Contact

Leone Stays (owner: Lorenzon)

Email: mail@leonestays.ch

Last updated on 24 Nov 2025

Contact us

Feel free to contact us using the form below