PRIVACY POLICY

This Privacy Policy is part of our Terms and Conditions and should be read together with them.

We, Leone Stays (owner: Lorenzon) (“we”, “us”, “our”), take the protection of your personal data very seriously. This policy explains how we handle your data when you visit our website or use our services.

If you have any questions, you can contact us at:

📧 mail@leonestays.ch

1. Who we are

Leone Stays provides fully furnished apartments for short- and long-term stays in Switzerland. Our goal is to combine the comfort of hotel services with the flexibility of private accommodation.

2. Data we collect

• Personal data (e.g., name, email address, phone number, payment details)

• Usage data (e.g., pages viewed, clicks, time spent on the site)

• Technical data (e.g., IP address, browser type, language, operating system)

• Data from third parties (e.g., partner booking platforms, social media)

• Cookies (small files stored on your device; see our Cookie Policy for details)

3. How we use your data

We use your data to:

• Provide our services and offers

• Communicate with you (e.g., booking confirmations, support)

• Improve website performance and user experience

• Comply with legal obligations

• Protect against fraud and misuse

4. Sharing your data

We only share your data with:

• Service providers (e.g., payment processors, email services)

• Authorities when legally required

• Third parties with your explicit consent (e.g., for marketing)

5. International data transfers

Your data may be transferred to countries outside your place of residence. We ensure appropriate safeguards, such as EU Standard Contractual Clauses.

6. Data retention

We store your data only as long as necessary for the purposes listed above or as required by law.

7. Data security

We use technical and organisational measures to protect your data. However, no method of transmission over the internet can be guaranteed as completely secure.

8. Minors

Our services are not intended for individuals under the age of 18. If we become aware that data from minors has been collected, we will delete it immediately.

9. Your rights (under GDPR)

You have the right to:

• Access your stored data

• Correct inaccurate data

• Request deletion of your data

• Request restriction of processing

• Data portability

• Object to processing

• Withdraw consent at any time

To exercise your rights, please contact us at:

📧 mail@leonestays.ch

We may verify your identity before processing your request.

10. Cookies and tracking

We use cookies to analyse and improve our website. You can find details and your settings in our Cookie Policy.

11. Third-party services & external links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies individually.

12. Changes to this Privacy Policy

We may update this policy at any time. The current version and date will always appear at the top of this page. Please review it regularly.

13. Contact

Leone Stays (owner: Lorenzon)

📧 mail@leonestays.ch

Last updated on November 24, 2025