GENERAL TERMS AND CONDITIONS
Last updated: September 01, 2025
1. INTRODUCTION
Welcome to www.leonestays.ch, operated by Leone Stays (Owner: Lorenzon) (referred to as “we”, “us”, or “our”).
2. DEFINITIONS
- Agreement: The contract between the user and Leone Stays, including these terms, the Privacy Policy, and other legal notices.
• Services: All services and content offered on the website.
• User, you, your: The person accessing or using the website.
• Account: A personal login area available after successful registration. -
3. INTERPRETATION
Singular includes plural and vice versa; gender-specific terms apply to all genders. Section titles are for clarity only.
4. SCOPE AND USE
These Terms apply solely to our website and services. Third-party offerings are subject to their own terms. Use is permitted for individuals aged 18 and older.
5. OUR SERVICES
Leone Stays offers fully furnished apartments for short- and long-term stays in Switzerland. Our goal is to combine the comfort of hotel services with the flexibility of private accommodations.
6. CHANGES TO SERVICES
We reserve the right to change these Terms at any time. Changes become effective upon publication on the website. Continued use means you accept the updated Terms.
7. USER ACCOUNTS
By creating an account, you agree to:
• provide accurate information
• keep your login details confidential
• not share or sell your account
• inform us immediately of any misuse
We reserve the right to suspend or delete accounts in case of violations.
8. SUSTAINABILITY
We use eco-friendly furnishings, ecological cleaning products, and inform guests about sustainable practices during their stay.
9. PAYMENTS
- A non-refundable booking fee may apply
- Payment is accepted via credit card or other offered methods
- Prices include applicable fees in the specified currency
- Industry-standard security measures are followed
10. LIMITED WARRANTIES
We do not guarantee the completeness, accuracy, or timeliness of website content. Feedback is welcome, and we aim to correct errors quickly.
11. LEGAL NOTICE
Website content is for general information only. We are not liable for any damages resulting from website use.
12. BOOKING SYSTEM
Our website allows easy online reservations, booking management, change requests, and direct communication with our team.
13. USER RESPONSIBILITIES
The following are prohibited:
- Illegal or offensive content
- Aautomated access (e.g., scraping)
- Attacks on the website
- Use for competitive purposes
14. DISCLAIMER
We are not liable for indirect damages, data loss, service interruptions, or unauthorized access, as far as legally permitted.
15. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their content or practices.
16. DATA PROTECTION
By using the website, you agree to the processing of your personal data as outlined in our Privacy Policy.
17. CANCELLATION & REFUNDS
- Flexible rate bookings can be canceled free of charge within the deadline shown at booking. Refunds are issued to the original payment method.
- Non-refundable bookings are final and cannot be changed or canceled for free.
- The selected cancellation policy is clearly shown at the time of booking.
18. FINAL PROVISIONS
- Place of jurisdiction is Switzerland
- Swiss law exclusively applies
- If any part of these terms is invalid, the remaining content remains valid
CONTACT
Leone Stays (Owner: Lorenzon)
📧 mail@leonestays.ch
